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vannkat66
#1 Posted : Sunday, December 06, 2009 11:05:13 PM
Rank: Advanced Member


Joined: 7/1/2008
Posts: 757
How do I cancel my account?
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LarryHawk
#2 Posted : Monday, December 07, 2009 10:25:32 AM
Rank: Advanced Member


Joined: 7/1/2008
Posts: 757
Found this for you. You have to call and cancel.



User must notify TurboUSA via telephone or in person to cancel Service. USER SHALL NOT CONSIDER THEIR SERVICE TERMINATED UNTIL THEY RECEIVE A VALID CANCELLATION NUMBER. Cancellations shall not be honored by electronic mail, fax or postal mail. TurboUSA offers a one-time risk free 30-day money back guarantee, excluding special promotions and discount offers or accounts that exceeded 30 hours during the first month of service. Cancellations within User’s first 30 days of service will receive a full refund. Cancellations of all plans are effective immediately upon the customer receiving their cancellation number. Refunds may take up to 30 days to process. Termination of Service shall not relieve User from the obligation to satisfy outstanding invoices.

model_t
#3 Posted : Wednesday, December 09, 2009 7:12:54 PM
Rank: Advanced Member


Joined: 7/1/2008
Posts: 757
When first using Turbo USA I needed to call for help. I got a real live human...American speaking, person who was friendly and helpful.I did have to listen to elevator music awhile, but the wait was not too long. At least I got a person who I could understand to talk to!
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